Terms & Conditions

Effective Date: January 1, 2026

1. Introduction

Welcome to Luna Core Solutions LLC (“Company,” “we,” “our,” or “us”).

These Terms & Conditions govern your access to and use of our website, products, services, and any purchases made through our online store. By accessing or using our website, you agree to follow these Terms.

If you do not agree with any part of these Terms & Conditions, please stop using our website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have reached the legal age required in your location.

  • You have the legal authority to enter into a binding agreement.

  • The information you provide is accurate and up to date.

  • You are responsible for keeping your account credentials secure.

  • You accept responsibility for all activities that occur under your account.

3. Product Information

We make every effort to provide accurate information about the products available on our website.

Product listings may include:

  • Product descriptions

  • Technical specifications

  • Product images

  • Features

  • Compatibility information

  • Pricing

  • Availability

  • Warranty details where applicable

  • Product condition

Product images are provided for reference purposes only. Manufacturers may occasionally update product designs, packaging, specifications, or included accessories without notice, so the product you receive may differ slightly from the images shown.

4. Pricing and Availability

Unless otherwise stated, all prices displayed on our website are shown in U.S. Dollars (USD).

Please note:

  • Prices may change without prior notice.

  • Shipping charges and applicable taxes are calculated during checkout unless otherwise stated.

  • Pricing errors may occasionally occur and will be corrected when identified.

Although we regularly update inventory, product availability cannot be guaranteed until your order has been accepted and processed.

If an item becomes unavailable after your order is placed, we may cancel the affected order and issue an appropriate refund.

5. Payments

Payment must be successfully authorized before an order can be processed.

By placing an order, you agree to:

  • Provide valid payment information.

  • Use payment methods that you are authorized to use.

  • Keep your billing information accurate and current.

We reserve the right to refuse or cancel transactions that cannot be verified or appear to involve fraud or unauthorized activity.

6. Order Acceptance

Submitting an order does not automatically create a binding contract.

Your order is accepted only after:

  • Payment has been verified.

  • Product availability has been confirmed.

  • Order processing has begun.

  • A shipment confirmation has been issued.

We may refuse or cancel an order for reasons including:

  • Product unavailability

  • Pricing or technical errors

  • Payment authorization failure

  • Suspected fraud

  • Violation of these Terms & Conditions

7. Shipping and Delivery

Estimated shipping and delivery times are provided for your convenience and are not guaranteed.

Delivery times may vary due to factors such as:

  • Carrier operations

  • Weather conditions

  • Public holidays

  • Product availability

  • Other unexpected circumstances

Customers are responsible for providing complete and accurate shipping information.

Risk of loss or damage transfers to the customer once the order has been delivered to the shipping address provided during checkout.

Please review our Shipping Policy for additional details.

8. Returns, Refunds, and Warranty

Returns, refunds, exchanges, replacements, and warranty claims are governed by our separate policies.

Before making a purchase, we encourage you to review our:

  • Return & Refund Policy

  • Shipping Policy

  • Cancellation Policy

  • Purchase Policy

  • Warranty Information

Where applicable, manufacturer warranties are subject to the manufacturer’s own terms and conditions.

9. Customer Responsibilities

By using our website, you agree to:

  • Use the website only for lawful purposes.

  • Provide truthful and accurate information.

  • Respect intellectual property rights.

  • Avoid fraudulent or deceptive activities.

  • Refrain from attempting unauthorized access to our systems.

  • Not interfere with the security or operation of our website.

Failure to comply with these Terms may result in cancelled orders, account suspension, or other legal action where appropriate.

10. Intellectual Property

All content available on the Luna Core Solutions website, including but not limited to:

  • Logos

  • Images

  • Product photographs

  • Text

  • Graphics

  • Icons

  • Website layout and design

  • Software

  • Source code

is owned by or licensed to Luna Core Solutions and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

11. Third-Party Services

To operate our website and provide our services, we may work with trusted third-party providers, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics services

  • Marketing platforms

  • Email service providers

  • Fraud prevention and cybersecurity services

These providers operate independently and are governed by their own terms and privacy policies.

Luna Core Solutions is not responsible for the content, practices, or services provided by third-party companies.

12. Limitation of Liability

To the maximum extent permitted by law, Luna Core Solutions shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of the website

  • Inability to access the website

  • Product purchases

  • Shipping delays

  • Product availability

  • Website interruptions

  • Loss of profits or business

  • Data loss

  • Technical issues

  • Third-party service failures

  • Improper installation or misuse of products

Customers are responsible for selecting, installing, and using purchased products appropriately.

13. Disclaimer of Warranties

Unless otherwise stated in a specific product listing or required by law:

  • Products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

  • We do not guarantee uninterrupted or error-free operation of our website.

  • Product availability is not guaranteed at all times.

  • Manufacturer warranties, where available, are provided solely by the manufacturer.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

14. International Use

Luna Core Solutions LLC currently serves customers in the United States, United Kingdom, and Canada.

Customers ordering from outside these countries are responsible for ensuring compliance with their local laws if access to the website is available.

Where applicable:

  • Import duties and taxes may apply.

  • Product compatibility may vary by region.

  • Customers are responsible for complying with local import regulations.

15. Advertising and Business Practices

Luna Core Solutions LLC is committed to honest and transparent business practices.

We strive to:

  • Provide accurate product descriptions.

  • Display clear pricing.

  • Avoid misleading advertising.

  • Maintain a secure website.

  • Clearly communicate our policies.

  • Provide accurate business contact information.

From time to time, product information, pricing, or promotional content may be updated or corrected without prior notice.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, protect, and share your personal information.

By using our website, you agree to the data practices described in our Privacy Policy.

17. Suspension or Termination

We reserve the right to suspend or terminate access to our website or customer accounts without prior notice if we reasonably believe that a user has:

  • Violated these Terms & Conditions.

  • Engaged in fraudulent activity.

  • Submitted false information.

  • Attempted unauthorized access.

  • Interfered with website operations.

  • Violated applicable laws.

Termination does not affect any obligations or rights that arose before the termination date.

18. Governing Law

These Terms & Conditions are governed by the laws of the United States and the applicable laws of the State of New York, without regard to conflict-of-law principles.

Any disputes relating to these Terms or your use of the website shall be handled in the appropriate courts with jurisdiction under applicable law.

19. Changes to These Terms

We may revise these Terms & Conditions at any time.

Any updates become effective immediately after they are published on our website unless otherwise stated.

By continuing to use our website after changes are posted, you agree to the updated Terms.

We recommend reviewing this page regularly.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Luna Core Solutions LLC

Address:
1977 Ralph Ave. Suite 708
Brooklyn, NY 11234, USA

Email:
support@lunacoresolutionsllc.com

Our customer support team will respond to your inquiries as promptly as possible during normal business hours.

21. Entire Agreement

These Terms & Conditions, together with our:

  • Privacy Policy

  • Shipping Policy

  • Purchase Policy

  • Cancellation Policy

  • Return & Refund Policy

  • Warranty Information

  • Disclaimer

constitute the complete agreement between you and Luna Core Solutions LLC regarding your use of our website, products, services, and purchases.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to remain valid and enforceable.

Powered by