Effective Date: January 1, 2026

At Luna Core Solutions LLC, we are committed to delivering your orders safely and as quickly as possible. This Shipping Policy explains how we process orders, estimated delivery times, shipping availability, and what to expect after placing an order.

By placing an order through our website, you agree to the terms described in this Shipping Policy.

Shipping Availability

We currently ship orders to customers throughout the United States, United Kingdom, Canada.

Every order is carefully prepared before it leaves our warehouse to help ensure it arrives safely and in good condition.

Order Processing

Orders are generally processed within 1–2 business days after your payment has been successfully confirmed.

During processing, we:

Verify your order information
Prepare your items for shipment
Inspect products when needed
Securely package your order
Create shipping labels and documentation

Orders placed on weekends or U.S. public holidays will begin processing on the next business day.

Daily Order Cut-Off Time

Orders placed before 12:00 PM Central Time (CT) on business days are usually processed the same day.

Orders received after the daily cut-off time will normally begin processing on the following business day.

Business Days

Monday through Friday
Excluding U.S. Federal Holidays

Estimated Delivery Time

After your order has been processed and shipped, most deliveries arrive within:

2–5 Business Days

Delivery times are estimates only and may vary depending on:

Your delivery location
Shipping carrier schedules
Weather conditions
Seasonal demand
Other unforeseen circumstances

Shipping Locations

We currently ship orders to customers in the following countries:

United States
United Kingdom
Canada

Delivery times may vary depending on the destination, local carrier operations, customs processing (where applicable), weather conditions, and seasonal demand.

Please note that orders shipped to certain remote or rural locations may require additional transit time.

At this time, we do not offer shipping to countries other than the United States, United Kingdom, and Canada.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery address and the shipping method selected.

From time to time, we may offer promotional shipping discounts or free shipping on eligible orders.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email that includes:

Shipping confirmation
Tracking number
Carrier tracking information

Tracking details usually become available within 24 hours after your package has been shipped.

Delivery Delays

Although we make every effort to deliver orders on schedule, delays can sometimes occur due to factors outside our control, such as:

Severe weather
Natural disasters
Carrier transportation delays
High shipping volumes during busy seasons
Public holidays

If we become aware of a significant delay affecting your order, we will notify you whenever possible.

Lost or Damaged Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact our customer support team as soon as possible.

We will work with the shipping carrier to investigate the issue and, when appropriate, arrange a replacement or another suitable solution.

Shipping Address Accuracy

Please make sure your billing and shipping information is correct before completing your purchase.

Incorrect or incomplete addresses may result in delayed delivery, returned packages, or additional shipping charges.

If you need to change your shipping address after placing an order, contact us immediately. While we will do our best to help, we cannot guarantee address changes once an order has entered the shipping process.

Holiday and Peak Season Shipping

Processing and delivery times may be longer during busy shopping periods, including:

Black Friday
Cyber Monday
Holiday Season
Back-to-School Sales
Special Promotions

To help avoid delays, we recommend placing your order early during these periods.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our services or business practices.

Any updates become effective immediately after they are posted on this website.

Contact Us

If you have any questions about shipping, delivery times, or the status of your order, please contact us.

Luna Core Solutions LLC

Address:
1977 Ralph Ave. Suite 708
Brooklyn, NY 11234, USA

Email:
support@lunacoresolutionsllc.com

Our customer support team is available during normal business hours and will respond to your inquiry as quickly as possible.

Company Information