Effective Date: January 1, 2026

Welcome to Luna Core Solutions LLC. This Purchase Policy explains how orders are placed, processed, accepted, and managed when you shop on our website. By placing an order with us, you agree to the terms described below.

Secure Shopping

We are committed to providing a safe and secure shopping experience.

All payments made on our website are processed through trusted and encrypted payment providers to help protect your personal and financial information.

For your security, we do not store your complete credit or debit card details on our servers.

Placing an Order

When you place an order on our website, you are submitting a request to purchase the selected products.

After your order is received, we will send you an email confirming that we have received your order.

Once your order has been processed and shipped, you will receive another email containing your shipment confirmation and tracking information.

Please note that receiving an order confirmation email does not mean your order has been accepted. Orders are accepted only after they have been reviewed and prepared for shipment.

Payment Methods

We accept secure payment methods that are available during the checkout process.

Accepted payment options may include:

Major credit cards
Debit cards
Secure digital wallets
Other approved online payment services

We do not accept:

Cash on Delivery (COD)
Personal checks
Money orders
Bank transfers
Cryptocurrency payments

Pricing

We make every effort to ensure that product prices displayed on our website are accurate and current.

All prices are shown in U.S. Dollars (USD).
Shipping charges and applicable taxes are calculated during checkout.
Prices may change without prior notice.

Pricing Errors

Although we work to keep pricing accurate, mistakes can occasionally occur.

If an incorrect price affects your order, we may:

Cancel the order
Contact you with the correct price before processing
Issue a full refund if payment has already been received

Promotional Offers

From time to time, we may offer discounts, promotional pricing, or special sales.

These offers are valid only during the advertised promotion period and while available inventory lasts.

Order Verification

To protect our customers and prevent fraudulent activity, we may verify:

Payment authorization
Billing information
Shipping address
Product availability

In some cases, we may request additional information before your order can be processed.

Order Processing

Most orders are processed within 1–2 business days after payment has been successfully verified.

Processing times may vary depending on:

Product availability
Payment verification
Order volume
Public holidays
Other operational requirements

Order Acceptance and Cancellation

Luna Core Solutions LLC reserves the right to refuse or cancel any order if necessary.

This may happen if:

A product is unavailable
Incorrect pricing is displayed
Payment cannot be approved
Fraud or unauthorized activity is suspected
Billing or shipping information cannot be verified
Legal or regulatory requirements prevent the sale

If your order is cancelled after payment has been received, you will receive a full refund using your original payment method.

Purchase Limits

To ensure product availability for all customers, we may limit the quantity of products that can be purchased by:

A single customer
A household
A business
A shipping address

If quantity limits affect your order, we will notify you as soon as possible.

Sales Tax

Applicable sales tax is calculated automatically during checkout based on:

Shipping destination
Federal, state, and local tax requirements

Sales tax is collected only where required by applicable law.

Tax-Exempt Purchases

Customers or organizations that qualify for tax-exempt purchases should contact our support team before placing an order.

Valid tax exemption documentation may be required for verification.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Before Shipment

Orders that have not entered processing or shipment can usually be cancelled without additional charges.

After Shipment

Once an order has been shipped, it can no longer be cancelled.

If you no longer wish to keep the item, you may request a return after delivery according to our Return & Refund Policy.

Refunds

If your cancellation request is approved, refunds are generally processed within 3–7 business days.

The time required for the funds to appear in your account depends on your bank or payment provider.

Product Availability

We regularly update our inventory, but product availability may change without notice due to:

High customer demand
Inventory adjustments
Supplier availability

Adding an item to your shopping cart does not reserve that product.

If an item becomes unavailable after your order is placed, we will contact you and offer either:

A full refund, or
A comparable replacement product with your approval

Out-of-Stock Items

If a product is temporarily unavailable, you may contact our customer support team for information about:

Expected restock dates
Similar product recommendations
Available alternatives

Backorders

At this time, Luna Core Solutions does not accept backorders.

Orders may only be placed for products that are currently available for purchase on our website.

Changes to This Purchase Policy

We may revise or update this Purchase Policy at any time to reflect changes in our business practices or legal requirements.

Any updates become effective immediately after they are posted on this website.

Contact Us

If you have any questions about purchases, payments, pricing, or an existing order, please contact us.

Luna Core Solutions LLC

Address:
1977 Ralph Ave. Suite 708
Brooklyn, NY 11234, USA

Email:
support@lunacoresolutionsllc.com

Our customer support team will respond to your inquiries as quickly as possible during normal business hours.

Company Information